We take orders and inquiries via email (firstname.lastname@example.org), we attempt to reply to emails with 1-2 days. Once you have initially contacted us we will work through the order with you. When you have decided on your bag and colourway and we are ready to begin making your bag, we will ask for a 50% deposit.
Once your deposit has been made we aim to deliver your bag within 4-6 weeks.
Please do bear in mind that both of us have regular (ie full time) jobs, and for the time being we are doing this in our spare time, so this process may take a little while.
However, if you need a bag ASAP, our bags are stocked in Push Cycles in Stoke Newington, London, so you can always head over there. We aim to keep them stocked with a decent representation of the bags that we make.
We look forward to hearing from you!
H & R